Returns & Exchanges

At Arrae, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the portal process and attach it securely to your package.

• 3.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.